Datenschutzerklärung

Privacy Policy

By using Grecoroots.com, you are consenting to the practices described in this Privacy Policy.

This Privacy Policy applies to all users, including those who use Grecoroots services without being registered or subscribers and those, who are registered or are subscribers at Grecoroots.com. 

1. What personal data Grecoroots.com collects

1.1 We collect personal data so as to improve our products and services and personalise your experience. 
1.2. We collect and store any related information you give us to Grecoroots.com. 
1.3. We collect information, such as your interaction with content and services, so you may be able to take advantage of many of our services. You choose not to provide certain information. 
1.4. Registration data, i.e. the information you submit to register for Grecoroots.com services, for example to create an account, post comments, receive a newsletter, or enter a contest.
1.5. Public data and posts, i.e. comments or content that you post on Grecoroots.com services and your personal information that accompanies with such posts or content, which may include your username, nickname, profile information and photo, comments, likes.
1.6. Data from social media. If you access, sign in or link to Grecoroots.com services through a social media service, the data collected may include your username or username associated with this social media service, the information that you have enabled the social media service to share, as well as your profile picture, email address, friend lists and personal information that you have disclosed in connection with this media service.
1.7. Activity data. When you access and interact with the Grecoroots.com services, we may collect specific information about these visits.

2. What personal data Grecoroots.com does not collect

2.1. Financial information from the payment service provider. If you wish to purchase an order and make a payment through the payment service, you will be redirected to the payment service website. Any information provided to the payment service will be subject to the payment service's privacy policy and not to our Privacy Policy. We are not responsible for any use of information collected through by any payment service.
2.2. Sensitive information. We ask you not to send or disclose sensitive personal information in or through Grecoroots.com service, ie social security numbers, data about racial or ethnic origin, political beliefs, religion or other beliefs or criminal background.

3. Purposes of personal data collection

3.1. We collect personal data so as to improve and develop our products and services.
3.2. Purchase and delivery: We handle orders, deliver products, process payments and communicate with you about orders and promotional offers.
3.3. Troubleshoot and services improvement: We use your personal data to provide functionality, fix errors, analyse performance.
3.4. Recommendations and personalisation: We recommend features, products and services that might be of interest to you, identify your preferences and personalise your experience.
3.5. Communication: We use your personal data to communicate with you in relation to Grecoroots.com (e.g. by phone, email, chat).
3.6. Advertising: We use your personal data to display interest-based ads for features and products  that you may be interested in. We do not use information that personally identifies you to display interest-based ads.
3.7. Fraud Prevention and Credit Risks: We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers. 

4. Personal data process

4.1. Personal information security is our priority. For this purpose, Grecoroots implements all the appropriate administrative and technical measures, protecting your personal data from loss, theft or unauthorized use. Grecoroots process your personal information: 

  • To measure, analyse and improve our services and operations.
  • To improve your experience through the Grecoroots.com services (both online and offline) by providing content that you may find relevant and interesting.
  • Allows you to comment on content and participate in online contests or rewards programs.
  • Provides you with customer service and answer your questions.
  • For the purpose of complying with applicable laws or legal procedures and/or responding to requests from the appropriate governmental authorities.
  • Sends you offers, promotions and other commercial announcements via email, phone, chat and social media, with your prior consent.

5. Access to your personal data

5.1. Grecoroots may disclose your personal data to our affiliates and to national authorities, if permitted by applicable law. We do not sell, trade or transfer your personally identifiable data to outside parties. This does not include trusted third parties, who assist Grecoroots in operating the website, so long as these parties agree to keep data confidential. 

6. Personal data protection

6.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.


7. Your rights regarding your personal data

7.1. You have the right to modify and delete your personal data.
7.2. We remind you that, even after your account is cancelled, or if you ask us to delete your personal information, copies of certain information from your account may remain visible in some cases where, for example, you have shared information on social media or other services, or, for example, when the retention of such copies is necessary for the purpose of complying with legal obligations or for the purposes of legal defense. Due to the nature of caching technology, your account may not be immediately inaccessible to others. We may also retain backup information about your account on our servers for a period of time following your cancellation or deletion request, in order to comply with applicable law.
7.3. Receiving electronic announcements from us. If you no longer wish to receive marketing-related emails from us, you may opt out of receiving marketing-related emails either by unsubscribing from our announcements or simply changing your preferences in its settings, your user profile if you are a registered user or through the consent management tool available on our site if you are not a registered user. In any case, Grecoroots may continue to send you administrative announcements regarding the provision of its services.

8. Updates to this privacy policy

8.1. Grecoroots may modify or update this Privacy Policy for purposes of compliance with applicable law. If we conclude to change our privacy policy, we will post changes on this page.

COOKIES

9. What Cookies are

9.1. Like most of the websites, Grecoroots.com uses cookies to collect information. Cookies are small data files, which are placed on your computer, tablet or smartphone when you browse a website. They are used to remember. Cookies are essential for the effective operation of websites and help you on online shopping. They are, also, used to customise the products and services offered and advertised to you, both on the website or social media services.

10. What information do cookies collect

10.1. Some cookies may collect information about your browsing and shopping behaviour, i.e. pages displayed and products purchased. Grecoroots does not use cookies for collection of your sensitive information. The information collected from cookies is used only to improve your shopping experience.

11. Cookies management

11.1. Cookies stored on your computer, tablet, smartphone when you access Grecoroots.com and are necessary to allow you to make purchases on our website. 

12. Cookies purposes

12.1. Technical purposes, necessary for the effective operation of Grecoroots.com, especially in relation to your online transactions and your better experience on our website. Cookies are used to promote advertising messages, collect information about your shopping preferences. Cookies may help us to analyse how you use our site and where you struggle. In this way, we can constantly optimise the operation of Grecoroots.com and deal with the problems you may face.

13. Integrated content

13.1. Grecoroots.com may use links, which lead other websites. When you visit these external websites, it is possible that cookies will be created, as well. For more information, refer to their Privacy Policy.

14. Cookies categories

NECESSARY
These cookies are necessary for the functionality of Grecoroots.com, allowing basic functions, such as navigation and access to secure areas of our website. Without these cookies the smooth operation of Grecoroots.com  and your personal navigation is directly affected.
PREFERENCE
Preference cookies allow Grecoroots.com to remember your choices, such as language, so that Grecoroots will be able to suggest the right products based on your preferences. With these cookies you enjoy a personalised experience.
STATISTICS
These cookies help Grecoroots to understand how you interact with our website Grecoroots.com. These cookies are useful, as they allow us to evaluate the effectiveness of our website's functions. This is important to us, as helps us to improve the experience we offer you. 
COMMERCIAL PROMOTION
Commercial cookies collect information about your browsing habits, so that the advertisements will be more relevant to your interests. 

15. Delete cookies
If you want to delete cookies, follow the proper link shown below:

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